Engage, Convert, and Retain More Customers
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How It Works
Install Our Widget On Your Website
The Customer Sees and Clicks The Widget To Instantly Communicate With Your Team.
When your customer clicks on the widget, a box opens and they enter their information.
Visitor Enters In Their Mobile Number
When your customer clicks on the widget, a box opens and they enter their information. You are instantly notified and a SMS conversation opens up between you and your new lead.
Track All Communications
The visitor communicates through a private and unique number, not a personal number, with your assigned representative which is tracked in the application and sent to their device.
Follow Up / Close The Deal
Being able to interact quickly and directly helps you be more efficient to close more deals, all while building better relationships with your new and current customers.
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Turn Website Visitors Into Active Leads
Engage real time website visitors anywhere directly from your mobile device.
Product Features
A simple to use yet powerful widget that allows direct customer communication while they are visiting your website.
Easy To Install Widget
All you need to do is simply add a small piece of code to your website and the widget will appear on the page. Copy, Paste, Engage. It really is that easy.
SMS Based Communication
The Sparkwire Connect widget adds an SMS portal to your website. With one click, your customers can be chatting with your sales or support teams.
Communicate Directly
Allowing your customers to communicate directly with your sales team improves efficiency and ensures more leads convert to sales.
Increase Sales
Improved conversions create additional revenue. Don’t let your customers move on. Allow them to reach out, communicate, and purchase.
Save Time
Close more sales quickly by allowing your cust-omers to engage your sales team, get their questions answered, and purchase your product.
Alert Notifications
Get real time alerts when a customer is using the widget to contact your staff, making it simple to respond with the answers they need, right away.
Intelligent Routing
Intelligent routing only routes communications to currently available staff members ensuring your customers can always talk to a live representative.
Communication Tracking
Track the communications between your customers and your staff in order to improve staff performance and your company’s bottom line.
Detailed Reports
With our detailed reports, you get all of the information you need right at your fingertips. Use this to track performance and conversion gains.
People would rather TEXT than TALK these day!
How Does Text Messaging Help Customer Conversions:
- Texting a prospect after initial contact can increase conversion rates by 112.6%. (Leads360, Crazy Egg)
- Sending 3 or more follow-up text messages to prospects increases conversions by as much as 328%. (Leads360, Crazy Egg)
- Text message response rates are 209% higher than phone call response rates. (FranchiseHelp, Text Request)
- 89% of customers say they’d like to be able to text message businesses (quiq)
- SMS marketing grew by 92% for B2Cs and 197% for B2Bs from 2015 to 2017. (rebrandly)
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